The Directorate of Private Works of the Government of Asunción Streamlines the Approval of Plans and Modernizes its Internal Management

The Asunción City Government's Department of Private Works is promoting an internal reform that combines digitalization, statistical control, and collaborative management to accelerate plan approval, optimize technical processes, and support the capital's building growth with greater efficiency and transparency.

The Asunción City Government's Department of Private Works is advancing an institutional modernization process aimed at streamlining the approval and regularization of plans, optimizing administrative procedures, and strengthening taxpayer service. Under the direction of architect Nicolás Chaparro, the municipal department initiated a comprehensive restructuring that seeks to reduce processing times and improve the efficiency of the technical system through digital tools and a more collaborative management system.

One of the first actions implemented by the new administration was a thorough review of pending files. The technical team began analyzing each case, identifying bottlenecks that were causing delays and stoppages in the process. Based on this review, a direct follow-up mechanism was implemented, through which those responsible for each file are contacted to resolve observations and move toward approval. This approach made it possible to streamline the circulation of documents and, at the same time, generate a positive impact on municipal revenue, which is expected to close the month with favorable results.

One of the most important pillars of modernization is the optimization of the Comprehensive Tax Administration System (SATI), a platform that allows for online tracking of technical files. The system update significantly reduced the bureaucratic process that traditionally accompanied the approval of plans. The adjustments implemented, along with the IT equipment, aim to improve the traceability of procedures and monitor the work of each responsible technician in real time, creating a more transparent and efficient environment.

Digitalization has also reached internal communication channels. Through a shared database across different areas, the team can check the status of files, prioritize cases based on their age, and directly file complaints about identified delays. This simple yet effective tool has enabled a substantial improvement in daily coordination and responsiveness to taxpayers.

At the same time, the Department has introduced a dynamic morning operational meeting that allows for more precise planning of the workday. These meetings establish priorities, distribute responsibilities, and share progress reports with the technical team, consolidating an administrative culture based on organization and discipline.

Another key component of this new phase is the implementation of an internal statistical control system. Starting this week, the Directorate will begin publishing weekly reports with precise data on the number of resolutions issued, plans approved, regularizations, and demolitions carried out. This mechanism will allow results to be measured, trends to be identified, and concrete improvement goals to be established, strengthening accountability and institutional planning.

The goal is to build an administrative structure capable of responding swiftly and predictably to the growing demand for construction projects in the capital. Systematic monitoring of these indicators will allow not only the evaluation of the team's performance but also anticipate technical needs and coordinate more efficiently with other municipal departments.

Asunción's growth continues to set the pace for public administration. According to an analysis by the Department of Private Works, the city maintains a sustained trend of building expansion, with a strong concentration in the city's corporate hubs and in emerging development areas such as the Costanera and the Las Lomas neighborhood. The year is expected to close with a significant increase in the number of approved plans compared to the previous period, reflecting the confidence of the private sector and improved administrative turnaround times.

The administration headed by Chaparro seeks to consolidate a more efficient and service-oriented system, reducing unnecessary procedures and eliminating requirements that do not add technical value, without altering the formal steps established by current regulations. The goal is to maintain control and quality standards, but with a more modern and pragmatic approach that aligns with the dynamic investment in the city.

With this transformation process, the Directorate of Private Works is positioning itself as a key player in the consolidation of Asunción's urban development, promoting more agile and transparent public management aligned with the real needs of the real estate market and industry professionals.